Health & Wellness
Your Patients Choose Providers Based on Reviews. Are You Managing Yours?
84% of patients check reviews before booking. 40% will cancel if they don't like what they see. BrandAmplifi helps health & wellness practices generate more reviews, respond safely, and grow every location.
The Numbers Behind Patient Decisions
Online reviews are now more trusted than personal referrals when choosing a healthcare provider.
- 00%
- of patients check online reviews before choosing a provider
- 00%
- consider reviews the deciding factor when selecting care
- 00%
- have canceled an appointment based on negative reviews
- 00:0
- positive reviews needed to offset a single negative one
- 00%
- would leave a review if their provider simply asked
- 00%
- of happy patients never leave a review without a prompt
The Reputation Gap in Health & Wellness
Happy patients tell their friends. Unhappy patients tell the internet. Without a system, your online reputation doesn't reflect the care you deliver.
- Happy Patients Stay Silent57% of satisfied patients never leave a review unless asked. Dissatisfied patients are far more likely to post — creating a skewed reputation.
- Reviews Scattered EverywherePatients leave feedback on Google, Healthgrades, Zocdoc, Vitals, Yelp, Facebook, and WebMD. No one has time to monitor all of them.
- One Wrong Response = RiskEven acknowledging someone is a patient in a review response can be a violation. You need AI that knows the line between empathy and exposure.
Built for Health & Wellness With Multiple Locations
Turn Every Visit Into a Review
Patients leave satisfied but forget to share it. BrandAmplifi sends perfectly timed review requests via text or email within 24 hours — when positive sentiment is highest.
Respond Without Risking a HIPAA Violation
41% of patients say trust increases when providers respond to reviews. But one wrong word can expose PHI. Our AI drafts responses that address concerns without referencing treatments or diagnoses.
Catch Unhappy Patients Before They Go Public
AI Surveys capture feedback after every visit. Happy patients get routed to Google or Healthgrades for a public review. Unhappy patients get routed to a private form — giving your team a chance to resolve it first.
See Every Location's Reputation at a Glance
One underperforming office drags down the entire brand. AI Analytics gives you reputation scores, review velocity, sentiment trends, and response rates across every location.
Connects With Your Platforms
Review Sites & Health Directories
- Healthgrades
- Zocdoc
- Vitals
- RateMDs
- WebMD
- Yelp
- +200 more
Practice Management & EHR Systems
- Athena
- eClinicalWorks
- Epic (MyChart)
- Dentrix
- Open Dental
- Kareo
- DrChrono
- Practice Fusion
Your Patients Are Already Reviewing You. Take Control.
HIPAA-ready from day one. No sales call required.